What is Slappa030?

Slappa030 is a factory based in Berlin, specializing in custom printing & engraving for a variety of products, with a focus on the international cannabis industry

How do I submit my design for custom printing or engraving?

You can upload your design directly on the product page during the ordering process. We accept various file formats, and guidelines for optimal design quality are provided to ensure the best results.

Where can I find templates for Slappa030 products?

Templates are available for download at Slappa030.com/templates

 
What are vector files?

Vector files are digital images created using mathematical formulas, allowing them to be resized without losing clarity, unlike pixel-based static images.

How long does it take to complete an order?

Production times for each product are specified on the product page. Typically, orders are processed within [insert time frame, e.g., 5-10 business days].

Do you offer bulk discounts?

Yes, quantity discounts are available and are detailed on each product page. You can see the savings you can achieve when ordering in larger quantities.

For bigger order contact us for a custom quote.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal , Crypto, Apple Pay, IDEAL etc. Please check our website for the most current payment options.

What shipping methods do you use?

We ship with DHL Premium International, ensuring reliable and timely delivery of your orders.

Do you Ship to Packstation?

Yes, we ship with DHL and Packstation adresses are no problem.

Can I make changes to my order after it has been placed?

Once an order is confirmed and in production, changes may not be possible. Please review your order carefully before submitting.

What is your return policy?

Due to the custom nature of our products, we typically do not accept returns unless there is a manufacturing defect. Please refer to our return policy on the website for more details.

How are international orders handled?

International orders may incur customs charges. If refused and returned, the parcel may be destroyed due to high return costs, and refunds are not provided unless return costs are covered.

 
What is the difference between die-cut stickers and stickers on a sheet?

Die-cut stickers are individually cut, while stickers on a sheet come on a single backing sheet, making them easy to peel and apply.

 
What is the minimum order quantity for custom products?

The minimum order quantity for each product is clearly stated on the respective product page.

Can I get a discount for bulk orders?

Yes, Slappa030 provides quantity discounts for most products. The more you order, the lower the price per piece.

 
How are refunds processed?

Approved refunds are processed to the original payment method. Please allow time for your bank or credit card company to process the refund.

 
How can I ensure my design is ready for printing?

use our Dataslap Design Service to be sure everything fits perfectly!

How can I contact Slappa030 for support?

For any inquiries or support, contact us at [email protected], and our team will be happy to assist you.